Support & contacts
Functional addresses of the ChekakStore ecosystem — pick the right one or write to general support. For general questions you can also call the phone number below.
💬
General support
Any questions about the service: registration, payment, app access, errors. Primary channel.
support@chekak.store
⚖️
Legal questions
Implementation of personal-data subject rights (RF FZ-152): consent withdrawal, data deletion, export, escalation.
legal@chekak.store
🤝
Partners
Collaboration, app placement, B2B integrations, press inquiries.
partners@chekak.store
📢
Advertising
Ads on chekak.store and app.chekak.store, cross-promo, sponsored blocks.
ads@chekak.store
💰
Finance
Refunds, FZ-54 documents, accounting, payment contracts for legal entities.
money@chekak.store
Phone
We pick up during business hours. 24/7 voicemail — reply within one business day.
+7 (968) 077-89-91Mon–Fri 10:00–19:00 MSK. For urgent tech incidents email is faster.
General support requests are answered within 1 business day. FZ-152 requests (legal mailbox) are processed within 30 days.
Full operator details and legal documents — in the «Legal» section.